[Resolved] Tikona — Internet plan

sushil.shinde088

from Nagpur, Maharashtra

Address:	Pune, Maharashtra, 411021
Website:	www.tikona.in

Even though i am paying monthly bills on time, tikona happens to provide very bad service and there are very serious connectivity issues. The speed is not what has been promised and not even as per plan. There has been serious drop in network speed. It has critically impacted my work.

There is no proper service provided by the executives and they do not care about their customers. Its really frustrating at times because if internet is connected you need to keep modem restarting every time just to check if it connects after restart.

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Nov 25, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Oct 12, 2016

Updated by sushil.shinde088 Cust ID - [protected]

Oct 12, 2016

Updated by sushil.shinde088 Do not take this service specially in Pune..

Verified Support

Oct 14, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Shinde,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Oct 25, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Shinde,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care