Tikona — Internet service

Dear Pulkit,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMR2644 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care

Dear Pulkit,

This is a gentle reminder to follow-up on your concern listed on Mar 22, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMR2644 in the subject line.

Regards,
Tikona Care

Hi TIkona,

I am not able to understand that you said you have resolved my concern but no one came to visit me for this issue.

my issue is still not resolved. most of the day I am calling and lodging complain. I dont understand I took connection for my office purpose or for complaining to you

technical person from customer care saying there is issue with your terrace instrument.
one guy who came to change terrace intrument earlier told that there is issue in support tower and all connection are facing same issue. but he is saying same thing from lots of days I am paying for listening that there is issue but no one is there to resolve that ?????

latency which should be in 2 digit is always in 3 digit.(find image)

For all who is thinking of taking Tikona connection and reading this. I am strongly recommend please do not take connection from TIKONA because there is no one for listening complain.

Dear Pulkit,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Hello team

I have registered complain rather than resolve that you are sending about information you are not having. Please find information

1. My internet speed is slow
2. Frequently disconnection
3. Latency is more than 300 ms.

Hello team

I have registered complain rather than resolve that you are sending about information you are not having. Please find information

1. My internet speed is slow
2. Frequently disconnection
3. Latency is more than 300 ms.