Tikona — Internet service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:www.tikona.in

Customer id: [protected]

For last 20 days i have been continuously complaining about loss of connectivity / slow speed. Their call center is highly inefficient. They have no knowledge of the issue and just make false promises without any action. Nobody from their side even inform you anything and they just close the complaint marking it as resolved. I have talked to their so called senior people as well and they are all the same. It is a real shame that we have such service providers in india. All consumers just shun such incompetent and fraud service provide so that their shop go bust and they go bankrupt.

This post is to warn all new service seekers to be beware of them. If you want a peaceful life, stay away from tikona internet.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Apr 9, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Pawan,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed:

http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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