Tikona — Internet speed and disconnection...

Address:

Ahmedabad, Gujarat, 382330

Hi

My name is ketan patel and tikona user id is - [protected].

I am from ahmedabad, gujarat. I am having complaint about tikona broadband internet service since long time. I have purchased 500gb plan for 2 years and paid rs.8000 in advance. I have been promised 4mbps speed from tikona when i bought plan by sales person.

My complaint is all about not giving promised internet speed and disconnection of internet all the time. When i am disconnected or speed issue from internet then i call tikona customer care. Customer care people do not give satisfy answers.

Tikona wireless broadband has provided me user id and password to get internet at home. It logs me out all the time and frustrates me all the time. When i call about this login and logout issues, they give me funny answer that security reason they log me out. How can i concentrate on my work if they logs me out every hour.

I kindly request you to take strict action against tikona wireless broadband service for not giving promised speed and not solving problem permanently.

Thanking you
Ketan