Tikona — Intrrnet connection

Address:Kolkata, West Bengal

To, tikona digital network
Subject, disconnect my internet connection

I am prashanta nayak, account number - [protected].
I used tikon broadband last 5 to 6 years in delhi. Before i shifted to kolkata
I inform castomar care to disconnect my account but they assurance me
Tikona can provide service to me in kolkata. But tikona can not provide me
Broadband service, tikona's technical team get back all my devices the month
Of may 2015. This time i inform to tikona customer care and they assurance me that they has been deactived my account. Till i am not used tikona, but
Till my account is active and tikona sent me 1, 832 rupees bill, and threatened by tikona's lawyer ([protected] mobile number) . After that i paid 1, 832 rupees without any tikona service, my account till active. I wish tikona
Sholve the proublem as soon as possible. Otherwise i go to consumer court.

Regards
Prashanta nayak
Date[protected]
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Comments

Dear Prashanta,

Greetings from Tikona.

Please be assured that your concern listed Sept 17, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Kumar,

Greetings from Tikona.

We have checked and found that your account has been terminated as per your request.

We would also like to inform you that full and final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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