Tikona — Its a company of total frauds | |||
I am Mantley harrased by tikona. I was pay 2280 advance for 2 months service but its unable to give it for not more then 10days. I always call and tel to the customer care that please solve my problem but they always reply the same answer that it will resolve in 24 hrs. But the problem is still continued. After face these condition again and again I was apply for disconnected my connection in just of 1 month use. My remaining one month money is still due on tikona. I applied for disconnection of my connection is on 6th August, as per company policy the disconnection is done within 15 days now its 30 August but connection is still not disconnect. Please help me do something Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Mr. Singh,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that your full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Why you didn't send me the confirmation email of terminatio? and why you still not picked the equipment from my home? how much time you will take to give the full & final calculation mail of my account. ? as per your timeline, all the process should be done within the 15 days. then why you take 1 month?
remember tikona. i already paid the much amount to you. Now never expected of Rs 1 from me. and i want my 1 month refund also. because i only use your service for just one month but i paid for two months.
update me regarding this matter and send me the termination details as soon as possible because i am shifted to another state.
User ID : [protected]
Registered customer Name : Karamvir Singh
remember tikona. i already paid the much amount to you. Now never expected of Rs 1 from me. and i want my 1 month refund also. because i only use your service for just one month but i paid for two months.
update me regarding this matter and send me the termination details as soon as possible because i am shifted to another state.
User ID : [protected]
Registered customer Name : Karamvir Singh
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Registered customer Name : Karamvir Singh
I am Mantley harrased by tikona. I was pay 2280 advance for 2 months service but its unable to give it for not more then 10days. I always call and tel to the customer care that please solve my problem but they always reply the same answer that it will resolve in 24 hrs. But the problem is still continued. After face these condition again and again I was apply for disconnected my connection in just of 1 month use. My remaining one month money is still due on tikona. I applied for disconnection of my connection is on 6th August, as per company policy the disconnection is done within 15 days now its 30 August but connection is still not disconnect. Please help me do something