Tikona — Legal warning and Harassment by Tikona

Address:

Pune, Maharashtra

My Tikona User ID – [protected] and I have stopped Tikona service(using internet from Tikona) on date – 20 April 2015. On the same date I have also sent request for disconnection of internet and after that date (20 April 2015) I never used this connection. Firstly Tikona was forcing me to use internet connection or transfer it to somebody known, either of the case was not possible for me. Then after few days I received e-mail that my Tikona internet connection is closed on 7th May 2015. However I received bill on May 2015 which I never used. I have also received e-mail on 1 Jun 2015 from Tikona for full and final settlement and there you stated that amount Rs. 279.74/- is pending from Tikona side and will be delivered by cheque. I have not yet received this amount from your side. After Full and final settlement e-mail, I received one more e-mail on June 30, 2105 for paying remaining amount. I don't know how many times Tikona does this Full and Final settlement. However I have received a call on date August 6, 2015, that he is a legal person and he is filing case against me at “Tees Hazari Court New Delhi”. He is filing this case because I have not made payment to Tikona. From the bill anyone can easily see that Tikona is asking me to pay Bill which I have never used. I have also confirmed from call center from Tikona that I have no dues pending. now their legal person ask for Rs. 2000/- without any details and when I checked on portal then I got to know that I have to pay Rs. 405.99 that is too without usage. Also they started adding 100/- Rs fine too. I would like to mention and reiterate here that there is no amount pending from my side and all dues are cleared. If you have any such records with you then please give me those details in writing over e-mail or via written letter or via this forum. One more issue with Tikona is when you write e-mail to Tikona, they always generate new ticket number, no one can track what has happened to previous ticket. Mentioning all ticket numbers (which were generated at that time of disconnection) for your reference - 1-[protected] 1-[protected] 1-[protected] 1-[protected] Attaching all evidences here. Also I would like to mention that I have submitted all hardware which was installed at the time of connection. Just final words from my side and take a serious note - As per my records, there are no dues pending from my side and If I receive any such threatening calls in future, and /or anyone from your side try to harass me by making any such calls then I will launch an FIR against you and get ready for the consequences. STOP OVERCHARGING AND HARRASING CUSTOMERS. Please Take this communication seriously and on your top priority. Any communication regarding this should be done in writing.