[Resolved]  Tikona — Loss of 24GB data

Address:	Gandhinagar, Gujarat, 382006
Website:	www.tikona.co.in

Respected sir,
My client id: [protected]
My self : rakesh p. sukhadia, gandhinagar, gujarat.
Contact no.: [protected]

Your reputed company tikona, there is no problem since 1.5 year. but still now i facing problem from tikona. i have recharge at 30th june for 50gb for one year. but as per my knowledge i recorded my usage histry as per given date.
44599mb balance on 22/07/2016
27186mb balance on 17/09/2016
Now i request that please check it. i call on customer care but not satisfy. please i request give me all details where i use the data? in 10 days i use maximum 3-4gb.

Why this condition occur?

Please reply immediately.