[Resolved] Tikona — Modem/payment not received | |||
This is regarding the return of the modem after closing the connection, I have no dues. But I got the bill of 1416 after 4 months of disconnected. The amount that is mentioned is false. That last bill I got is "-96" means tikona needs to pay 96 rs. The penalty amount they included 1500 rs is for modem, which I have been returned on 5th March. And my connection has been closed on 5th march. I have the receipt of modem returned. The last bill I have paid in month of February and mentioned the bill period is from 7th Feb 2016 to 6th March 2016. Which shows that I have no dues. But tikona harassing continuously to pay the false amount. Please help me to settle this. My Tikona id was : [protected] Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Panda, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care Verified Support Nov 16, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Panda, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs. 1, 404.67/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Please recheck in the system. it is an error in your system.
The last F&F bill I got on 15th April 2016, mentioned in that payable amount is 0.
Please check the attached image.