Tikona — Net disconnection took month and still getting bills and calls

Address:Pune, Maharashtra

My customer ID is [protected] and raised disconnect complaint on 7th July. I am regularly gettings call from Tikona every week on disconnection, not using internet etc. Today I even got bill for month internet was disconnected. There customer care is never reachable and no replies from [protected]@tikona.in
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Tikona Digital Networks customer support has been notified about the posted complaint.
Oct 29, 2017
Updated by Jaideep Karande
My entire building decided to throw away Tikona post my experience.
Complaint comments 

Comments

Dear Jaideep,

Greetings from Tikona.

Please be assured that your concern listed July 29, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Karande,

Greeting from Tikona.

With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id or Registered mobile number.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.

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