[Resolved] Tikona — Network problems | |||
Tikona has the worstest service in broadband, they bloody take money and do not provide services. i tried reaching to them through calls, mails every possible way but no resolution was provided. There network works for 30 minutes and then stops working for entire day. Customer executives are so unprofessional that they always talk rudely and keep call on hold. I have recordings wherein supervisors are arguing among each other to take call and making fun of customer's time. They ask each other to take call and also i have heard over call saying "keep him on hold, he will disconnect himself". I want that these fraud people should be forced to shutdown services. Was this information helpful? | |||
Oct 16, 2015 Complaint marked as Resolved However even after complaint launched here, they didn't called me. I called them many times and finally after so many discussion they agreed to provide technical support. Thanks to consumer complaints forum that at least they tried reaching me here. Tikona Digital Networks customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Subscriber,
This is a gentle reminder to follow-up on your concern listed on Aug 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2261 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Aug 16, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU2261 in the subject line.
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU2261to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care