[Resolved] Tikona Network — Unethical behaviour | |||
We have teminated our Tikona Network in last year.Instead of sending no.of mails to terminate the service Tikona has not terminated it and Suddenly after two months they have contacted claiming that we hav not paid bill for 2 month and if we do not pay it they will do police case against us.Even though we were not wrong still we have paid money to tikona.While paying so called due transaction got failed so again we did transaction.During thses two transactions tikona has received payment Twice.Four months has passed till date Tikona do not have any courtesy to call us to inform that we made extra payment to them! When we have contacted them they have accepted that they have received payment twice.This kind on unethical behavior is not accepeted from any service provider.If we do not get our money in next 4 days surely we will launch a complain against Tikona! I am also working in service industry i know how it works! Hoping for some positive responce from Tikona. Tkt no is: 1-[protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Dear Pooja,
This is a gentle reminder to follow-up on your concern listed on Feb 5, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0711 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Feb 5, 2016. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0711 in the subject line.
Regards,
Tikona Care
Quick response is highly appreciated...
Dear Pooja,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0711 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care