[Resolved] Tikona — No internet connectivity after several complaints

vtthakur

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201306

Hello sir,
My name is vivek thakur and registered no with tikona is [protected].

I bought a broadband internet connection from tikona worth rupees 2950 rupees for 3 month (from 1st june). since day one i made several complaint against connectivity but they are not resolving. even i told them to refund my money if they can't provide service. it's been more than 20 complaint is one and half month. i can't express my problems in words.

I am feeling cheated from them. please help me.

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Aug 26, 2016

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2016

Tikona Digital Networks Customer Care's response Dear Vivek,

Greetings from Tikona.

Please be assured that your concern listed July 13, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care

Verified Support

Jul 19, 2016

Tikona Digital Networks Customer Care's response Dear Mr.Thakur,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care