Tikona — No Internet connectivity and repeated failure from Tikona Digital Networks customer care

Address:Kolkata, West Bengal

User id. [protected]. We have been trying to use Internet connectivity for nearly 10 days now but cannot use as there is technical issue at tikona. We have been complaining on days now but no one has bothered to resolve our problem. The internet is not working. The ccustomer care people receiving the calls do not care and only delay by saying it will be done. They do not even provide docket numbers. This is a corporate connection and we are facing extremely difficult situations. We are paying but no internet connectivity is provided to us. We request you to look into the matter at the earliest and provide solution as soon as possible. Debanjan Paul. [protected] / [protected] [protected]@gmail.com [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Debanjan,

Greetings from Tikona.

Please be assured that your concern listed May 10, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Paul,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information