[Resolved]  Tikona — No network connectivity

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.tikona.in

I brought tikona connection for my office (ID-[protected]), since 1st day it did't work, I complaint so many times to the customer care and then after some time their customer care no. was not contactable just you can register the complaint to IVR system.
I have requested so many times to deactivate the connection, their representative calls every time and convince and says they will send sr. technician to report the error and you will not charged by the time issue will not get resolved.
I also send the request to their CEO on mail but no response.
Finally I have disconnected the services and they have sent me a final bill and says that, consumption was showing in your account.
I am agree with this consumption was showing but what is the use of such consumption which is not working continuous for atleast 30 minutes, every time we had to rework in another connection.
And now send me the legal notice and calling me every day.
I just maid a payment as I don't have this much time to receive their calls 10 times in a day and fight with their legal team.

Very much frustrating...
I would suggest everyone not to buy this connection.. its better to work in cyber cafe or be with without work... this is too much time consuming and frustrating.
Was this information helpful?
No (0)
Yes (0)
Feb 10, 2017
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2017
Tikona Digital Networks Customer Care's response
Dear Mr. Chandra,

Greetings from Tikona.

We have checked and found your account has been terminated as per you request.

As Full & Final Settlement has been concluded no dues are pending for your account.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information