[Resolved] Tikona — No network connectivity | |||||
I brought tikona connection for my office (ID-[protected]), since 1st day it did't work, I complaint so many times to the customer care and then after some time their customer care no. was not contactable just you can register the complaint to IVR system. I have requested so many times to deactivate the connection, their representative calls every time and convince and says they will send sr. technician to report the error and you will not charged by the time issue will not get resolved. I also send the request to their CEO on mail but no response. Finally I have disconnected the services and they have sent me a final bill and says that, consumption was showing in your account. I am agree with this consumption was showing but what is the use of such consumption which is not working continuous for atleast 30 minutes, every time we had to rework in another connection. And now send me the legal notice and calling me every day. I just maid a payment as I don't have this much time to receive their calls 10 times in a day and fight with their legal team. Very much frustrating... I would suggest everyone not to buy this connection.. its better to work in cyber cafe or be with without work... this is too much time consuming and frustrating. Was this information helpful? | |||||
Feb 10, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Chandra, Greetings from Tikona. We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||||
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