[Resolved]  Tikona — No response reg. my full and final settlement of money

Address:Chennai, Tamil Nadu

Hello Team,

Due to our personal reasons v wanted to terminate tikona
service and informed properly . 3 times called by your officers and sent a final mail
on[protected]. v have given your connection on middle of september'14 but
terminated in october 1st week. i paid around rs.3500 for installation and 2
months rent. it’s been 7 weeks now, since the Tikona service is decommissioned and I didn’t receive any information on my final settlement amount from Tikona. Even after registering compliant twice on call center, they said that the finance team will be in touch to get my settlement clear in 3 working days.Ref.Ticket No: 1-[protected]. Am very much of disappointed about Their worst service.Then how can i refer to Others???!!


Can somebody look in to this
issue in priority .


Regards,

Srinivasan Natraj |

+91 [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Dec 10, 2014
Updated by Srinivasannatraj
Hi,

After d above post, Tikona instrument was taken away from our Home on November 14...They told after remove only refund ur money with prior mail...Till v didn't receive any mail or reply from them..We don't know what the hell is going on??? We just used it one week only...very very worst service... V paid for RS.3500...
Oct 31, 2016
Updated by Srinivasannatraj
Till we didnt receive our refund Amount... There is no reliability from them..we strongy deny if anyone wants to get Tikona connection...
Complaint comments 

Comments

Dear Srinivasan,

Greetings from Tikona.

Please be assured that your concern listed Nov 7, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Srinivasan,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

We would like to inform you that your CPE recovery and full & final calculation of your account is in process. We will update you accordingly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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