Tikona — No service & iternet provide , so I want refund

Address:Ghaziabad, Uttar Pradesh

Respeced Sir/Ma'am,
I have got my tikona setup installed on 29th June 2015 but till date I have not been able to access my internet. I have complained almost 15 times to Tikona customer care in these 10 days every time they promise issue to be solved shortly but no body from service centre has come at my home. They don't even reply emails. I have paid Rs-1880/- for Tikona setup & 2 months internet charge in advance & now I want them to return me the whole amount. My login id is- [protected].One of my complain number is-1-[protected]
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Vishakha,

Greetings from Tikona.

Please be assured that your concern listed Jul 9, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Sharma,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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