Tikona — No step taken on my complain

Address:Gurgaon, Haryana

Hi My name is Deepak Rana and i am from Gurgaon Haryana. I have a tikona internet connection at my home, its been around 3 months since i am using tikona, but its not working properly since starting. I lodged sevral complain but tikona is not responding First they don't pickup my call, if any how they respond to my call they always put me on hold and disconnect my call from their end. My connection is not working from a long time and tikona is not taking any step against that. All they are doing is keep sending me the monthly bill. But why should i pay the bill. My user id is [protected]. Please help me out as you are my last hope.
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

i am not getting speed from first day speed is 0.09kbps max 215kbps my plan is 4mbps horrible speed

My Tikona User id: [protected]

Dear Deep,

Greetings from Tikona.

Please be assured that your concern listed Aug 24, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Rana,

Greetings from Tikona.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information