[Resolved] Tikona — Not connecting neither deactivating connection | |||||
Tikona is the worst internet provider ever i have seen... There is no customer service at all... I have paid 2040 as initial payment for 3 months... Not even a single day i got the connection... I called the service providers to resolve tat he is coming by 9pm once he fixed the connection it is working for 1/2 hr and again it is not connecting... I called them more than 8 times in the past weeks... I raised the deactivation request Also... But the customer care executive is arguing with me tat she can't refund without their technical team resolve the issue and the issue is not resolved yet and no technical team came to resolve the issue... I'm having this dummy connection for one month without using... Do they everknow something called customer service!! Tikona sucks... I strongly recommended my friends not to use this worst service provider... Was this information helpful? | |||||
Oct 3, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKAUG28221 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Aug 30, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Aug 28, 2016. Request you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number T TIKAUG28221 in the subject line. Regards, Tikona Care Verified Support Aug 31, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
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