Tikona — Not disconnecting even after repeated requests | |||
With respect to my customer id: [protected], I had raised a disconnection request on Feb 6th, 2015. Till today my broadband connection has not been disconnected. I have made about 15 calls to customer care and the response every time has been that my connection would be disconnected in 48 hours but to no avail. Tikona has to be the worst internet service provider in India. I would recommend everybody to stay away from Tikona Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr. Nagraj,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Mar 3, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care