[Resolved] Tikona — Not disconnecting my connection | |||||
Hello, my name is sachin, my tikona id- [protected], as per the billing harrasment complaint, and the final billing settlement, i have paid the bill which was payable. and nothing is left, i had already requested for the termination of the connection, Above all of the requests, complaints and calls to tikona, finally the generated another bill again!! on 26th of nov. i already tried calling, almost more than 40 times! none, none of then got connected. Next day they called me up, and i told them to disconnect, three times i had received their call, and three times i explained them to terminate with the reasons. but again the gave me a bill..! That is very creepy. i mean how many times a person should tell speak request to disconnect a connection theres a limit.. Now this is a warning. Was this information helpful? | |||||
May 19, 2016 Complaint marked as Resolved The payment and the issue is now setteled. Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Sachin,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
We would also like to inform you that full & final calculation of your account is in process. We will update you accordingly.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Nov 01, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care