Aug 05, 2021
Updated by indereals Tikona is not allowing to post complain on forum.tikona.in
This is to inform you that Tikona has sent email on my email id on 5.08.2021.
Tikona is claiming that my service is in use, when I have already disconnected the power supply to Tikona equipment, so how can the service be active and any chance o[censored]sage. There is no usage of Tikona internet service after 2nd July 2021.
I have documentary proof from Tikona that there has been zero usage since 2 nd July 2021, the facts can't be contradicted.
I just can't understand how Tikona can charge me for the broadband service which has not been used.
This is a very pathetic attempt by Tikona to dupe customers, this only highlights the true character of the company.
I am enclosing the proof for your kind enlightenment. Please be free to contradict the facts and prove me wrong.
There are no outstanding dues, on my account.
I am not willing to pay any bills for any service which I am not using. This is a democratic country, I have freedom of choice to protest against injustice.
I am complaining to enlighten about the harassment tactics of Tikona.
My request to collect Tikona equipment from my premises is being continuously ignored, Tikona is not willing representative to collect the equipment. Tikona plans to charge f rental for the equipment, which they are themselves not collecting .
May 17, 2022
Updated by indereals I had lodged three complaints earlier against Tikona Broadband about the harassment, the result has not been successful. They have acknowledged my request for termination of connection and left me alone till now . Tikona broadband has started harassment again for renewal of service which I am not using and have no wish to use in future. I am enclosing all the communication and proof of clear dues for my case.
I owe Tikona Broadband nothing, yet they have sent me the mail/text message for renewal of the non existence service.
I wish to ensure that this is last time they will harass me, as I am aware of the harassment tactics of Tikona Broadband.
Please take suitable action against this fraud company and kindly resolve the matter.
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