[Resolved] Tikona — not refund my amount | |||||
Dear sir/mam, My name is ankit pare i was customer of tikona internet services last month i received a call from your tikona advocate from [protected] and he told me that you have to submit the 3320 amount in which 2000 is refundable and it will be on your address before 2 aug, i called him so many times but still i never received a cheque of 2000 and now he is not attending my call, the man who installs tikona at my home his number is [protected], i request you to please send my amount back as early as possible. Ankit pare [protected] Indore Was this information helpful? | |||||
Sep 20, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Aug 18, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Pare, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
I got a call from so called Civil court Delhi about non payment of Tikona Bill of 1124 rs. To give you a background i was always told its a prepaid plan and whenever i need, I could refill and use the same. Given I am usually not in Mumbai given mt travelling job, I did not refill in a month as I was not in town for that month. Surprisingly i received a bill of INR 550 and despite raising the convern multiple times to the customer care, they were adamant and rude and forcing me to pay the same. Suddenly today i get a call threatening me that they have pushed my file in the Civil court and I need to come Delhi to fight the case.
So the firm is an expert to chaeat customers. They are asking me to pay the bill of some 1100 rs plus 1000 rs court fees on the Tikona website.
I am planning to lodge a police complaint against the call and the company.
Thanks,
Ankit
[protected]