Tikona — Pathetic service provider

Address:Varanasi, Uttar Pradesh

This is one of the worst companies.They claim everything in their ad campaigns and internet speed bla bla but has zero customer retention.i got my tikona installed in july 2015 and instantly they requested to pay 2100 which i did.After 15-20 days of service, the net speed went down and no connectivity during day time.i phoned customer care numbers numerous times .they kept on cheating me saying that they are resolving my problem.there customer care ppl never pick up the phone and if you are lucky enough then they will talk all nonsense other than resolving your issue.whoever is reading my comment, i request u never get tikona and google about its services, you will get to know about this horrible company and its fake services .they have no proper plan change policy and what is the use of internet i[censored] cannot use at your will.3rs class company no doubt.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Yugantar,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKAU4302 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Yugantar,

This is a gentle reminder to follow-up on your concern listed on Aug 27, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKAU4302 in the subject line.

Regards,
Tikona Care

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