[Resolved]  Tikona — Pathetic service worst customer care support and technician

Address:Gurgaon, Haryana, 110030
Website:www.tikona.in

I got tikona broadband connection on 4th june, 2016 and form very same day started facing various issues like no connection at all to speed and packets drop problem. And complained tikona through call, mails calling their technician and sales person directly. But all in vain. Wasted almost rs 300 calling their customer care as waiting time is too long some time and during night they won't attend the calls at all even after waiting for an hour.

No resolution provided till date. Even request for disconnection goes in vain as now they have stopped replying of mails or even not sending their technician for checking the connection already paid rs. 1725 for 3 months rental.
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Aug 30, 2016
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2016
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed June 28, 2016 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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