[Resolved]  Tikona — payment dues notice received on 16/09/2019 after discounting my connection sometime in 2012

Address:Thane, Maharashtra, 421306

On 16/08/2019 out of the blue i received an email from [protected]@tikona.in stating my total outstanding bill for rs. 5637 and i have a 20% discount if i pay by 23/09/2019.
I had stopped using tikona sometime in june 2012. The email also states that they have been contacting me since a long time however this is the first time i am hearing about this outstanding dues. This is the first email i have received from tikona after july 2012.

Not sure if this is a scam
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Sep 20, 2019
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2019
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Complaint comments 

Comments

nice
I have taken new connection yesterday but since then the connection is not working. I have aked the company executive so many times in a whole day but no one solved my problemi want to surrenderthe conectio. My ussr i.d. is [protected]
Tikona Digital Networks Customer Care's response, Aug 20, 2019
Verified Support
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.

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