[Resolved] Tikona — Pressurising for settlement beyond final payment | |||||
On july 4, 2015, i received mail from tikona providing TT no. [protected], against customer id : [protected] for final closure as i had requested them 2 days before. they said it will take 45 days for final closure. but after that also i'm receiving bills & mails for payment in spite of making final payment on[protected] after speaking with Customer care executive. once i received mail saying that device will be picked up from my location, but no one came, on calling them they say they will come in a day or two. this is happening since last 8 months. from last few days i'm getting harassment calls saying that they are calling from Delhi civil court & there is a warrant on my name. they say that either you make settlement or fight in court, i said that i will fight in court, so they are threatening me saying that i have to pay penalty of 85000/- & other charges. please help me, if anyone can suggest me. thanks. Was this information helpful? | |||||
Oct 7, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 05, 2016 Tikona Digital Networks Customer Care's response "Dear Mr. Jain, Greeting from Tikona, We have checked and found your account has been terminated as per your request. We have escalated the case to our concerned team to calculate full and final settlement amount, post confirmation received we will update you accordingly. Regards, Tikona Care" Verified Support Oct 13, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Jain, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs 1761.04/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||||
 2 Comments | |||||
Comments
I havr taken connection on 26 th august and today is 27th august but there is no connecyion even in 2 meters. Your engineer and sales person is only committing last 2 days about will visit your place but not yet visited any one. Plese reply as soon.as possible or else will complaint to consumer court..1st and final complaints
Reply
dear tikona team,
there is no such thing like full 7 final settlement as i had already cleared my FINAL BILL.
so please forget about SETTLEMENT, as i had already requested to close this connection about 14 MONTHS BACK.
i don't think that this can take this long to close the connection.
i want no dues for the same.
i'm taking this matter to consumer forum within a day or two, as i have all the evidence mails & transaction records of payments done to tikona.
there is no such thing like full 7 final settlement as i had already cleared my FINAL BILL.
so please forget about SETTLEMENT, as i had already requested to close this connection about 14 MONTHS BACK.
i don't think that this can take this long to close the connection.
i want no dues for the same.
i'm taking this matter to consumer forum within a day or two, as i have all the evidence mails & transaction records of payments done to tikona.
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