Tikona — Receiving bills post disconnection

Address:	Bangalore, Karnataka, 560037
Website:	tikona.in

I had been using Tikona for over a year till September 2014 and I wanted to switch to another provider as I was not happy with their services. I called up customer care and asked for disconnection and to collect the device from my place. The customer care person asked me to keep the connection on safe custody for 3 months which she said was free of cost and that they would collect the device from my place if i dont like their services after that to which I agreed. After 3 months I got a message that my account has been activated. Then I called up CC again and asked for disconnection and as to why it was activated again. They said they will not disconnect and the device would be at home and I can use it on adhoc basis if required and that I WILL NOT get bills if I dont use it. I have not used the connection since september 2015. I got a bill by december 2015 with monthly charges and charges for safe custody where the bill itself says that my usage is 0MB. I called up customer care after that and they failed to respond. Since then I had been getting bills every month with late payment charges added. Today I got a call from someone saying that Tikona has given legal complaint on me for not paying the bills. Also I never got any call from CC asking me to settle their bill. Usually when a customer fails to settle a bill they will be contacted by the company. I have all the bills that state my usage is 0 and they didn complete my disconnection request and so the mistake is purely on Tikona and I dont with to pay any penny for I have not used their connection. Kindly help me in this.