Tikona — Refund taking too long to process, after paying and finding out the connection in my area is not possible after 4 months.

Hi,

It's been over 4 months since I had requested the connection, paid the amount in full but nothing has been done.

Even after an executive was kind enough to inform around the month of June that the connection is not possible due to technical reasons at their end, cos the tower doesn't reach till my area I did not have any issues.

I have filed for a refund as told, but nothing has been moved and it has been over 2 months since I have filled the refund request.

The person who reached out gave me an email address which does not work [protected]@tikona.in.

Request your to please resolve this URGENTLY. I am holding very little patience at this point.