Tikona — Regarding Cancellation and Payment | |||
Dear Users, Tikona is having the best and worst representatives now a days and i have a service of Tikona [protected] and i have paid 2280 for Installation and device and 2 Months in advance . Since it is a Postpaid, I should get the bill on 4th Month, But they have sent me a bill on 3rd Month and more over i have given a request for the cancellation through an email on 2nd Month Ending . Because there is no one to give technical support and even when i call to the Local People also there was nobody responded for this. Hence I have ask the tikona to disconnect my service other wise i have paid excess amount i will be using the same internet . After 45 Days they called me to pay 2500 INR as the monthly bill. Which i have rejected, But still they are not responding to my query. This is very bad and worst service i had. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Jyothi,
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id.
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Oct 28, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care