[Resolved] Tikona — Regarding Net Issue

Laxman Saini

from Delhi, Delhi

Address:

Gurgaon, Haryana, 122001

You guys are waste others time, my Id is [protected], i am so much frusted from your internet and if i was trying to contact your customer care then all the time "we have registered your complaint, our technical executive will contact you SHORTLY " but still i am waiting from that unknown/invisible person, i have filed complaint and no one call me for technical assistance, i received call from tikona only for one question " kya aapke pass koi technical banda aaya " after that i said no then she told ok i just confirm that WHAT IS THIS PLEASE EXPLAIN

I am not able to use net, solve this problem

One more thing, i have already deposit money for 3 months package then why i received mail for payment, I am totally confused about that i mean whats going on and how you work ?

regards
Deepika

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Jan 5, 2017

Complaint marked as Resolved

Tikona Digital Networks customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Singh,

Greetings from Tikona.

We would like to inform you that resolution of your technical complaint is in process and once the issue gets resolved will update you accordingly.

Regards,
Tikona Care

Verified Support

Dec 05, 2016

Tikona Digital Networks Customer Care's response Dear Mr. Singh,

Greetings from Tikona.

Kindly note, the technical issue reported by you has been successfully resolved.
Currently you are able to access uninterrupted services and no issue is observed in the backend.

For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care