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Tikona Digital Networks

Tikona — Regarding net-speed

Address:Indore, Madhya Pradesh

We were promised a net speed of 1Mbps everyday from the interval 8am-8pm. But I have noticed that lately the speed continuously amounts to 5-10 kbps and even lower. I took the Tikona speed-test and it verifies my claim. The net speed is so slow that I can't even upload the screenshot of that speed-test here. That's why I have shared the link of that screenshot on my google drive -- https://drive.google.com/open?id=0B4dbT4Ou9uEoTHNuY3JoSHVFV00&authuser=0 . Please look into this matter and resolve this problem as soon as possible.
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Comments

Dear Chinmay,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKMY2244 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Reply
Dear Chinmay,

This is a gentle reminder to follow-up on your concern listed on May 25, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKMY2244 in the subject line.

Regards,
Tikona Care
Reply
Dear Chinmay,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care
Reply
I am sorry, I didn't see your comments, I'll send the related mail asap...
Reply

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