Tikona — Request given for discontinuation still charge bill | |
I had given a request for discontinuation of service on 6th Sept, 2015. As I am moving to other state for professional reason.
Complaint number is [protected].
They said that within 15 working days executive will visit my home and take belongings. Further was promise that I will not be charge for same period.
Till date no executive has visited inspite of several reminders.
Today I have received a soft copy of bill regarding payment of 510.45 by Oct 15.
Request you to withdraw the bill charge by company.
I will appeal in consumer court so that Tikona internet providers cheating consumers will force to shut company. Was this information helpful? | |
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Tikona Digital Networks customer support has been notified about the posted complaint. | |
 8 Comments | |
Comments
I have mentioned complaint number.You can retrieve from that. Is the complaint number genuine ???
Contact on below mentioned number.
[protected].
Contact on below mentioned number.
[protected].
I had given request for discontinuation of Tikona service on Sept 6, 2015. Still I received a mail to pay Rs 545 by October 11, 2015.
An Tikona executive visited my home and took belongings on Oct 4, 2015.
I need a mail stating that there is no outstanding dues pending from my side.
Prathamesh S.
[protected].
An Tikona executive visited my home and took belongings on Oct 4, 2015.
I need a mail stating that there is no outstanding dues pending from my side.
Prathamesh S.
[protected].
I got call on October 07, 2015 from Tikona executive asking about reason for discontinuation of service. I said that the service has been discontinued on Sept 6, 2015 and Tikona executive took belonging on Oct 04, 2015.
Further, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours.
Till date I have not received the same.
Request you to kindly look into the matter at the earliest.
Prathamesh S.
[protected].
Further, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours.
Till date I have not received the same.
Request you to kindly look into the matter at the earliest.
Prathamesh S.
[protected].
Dear Mr. Sukale,
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
Greetings from Tikona.
With regards to your concern, we confirm that your disconnection request is in process.
Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.
For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards
Tikona care
I had given a request for discontinuation of service on 6th Sept, 2015. Complaint number is [protected]. Still I am receiving bill for payment of bill. Tikona executive visited by home and took belonging on Oct 04, 2015.
Upon calling, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours. She also said bill will not levied from henceforth.
Today again I have received the bill claiming to pay outstanding dues of 1, 123.45 for month of October and November before Nov 10, 2015.
When I call Tikona billing department today, he said that I will receive call within 24/48 hours. Further he said the bill has been levied due to some pending procedure from their end. I no need to pay the same.
I will approach judicial channel regarding harassment and claim for compensation if I did not receive letter as soon as possible from your side mentioning that there is no outstanding dues.
Regards,
Prathamesh S.
[protected].
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Upon calling, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours. She also said bill will not levied from henceforth.
Today again I have received the bill claiming to pay outstanding dues of 1, 123.45 for month of October and November before Nov 10, 2015.
When I call Tikona billing department today, he said that I will receive call within 24/48 hours. Further he said the bill has been levied due to some pending procedure from their end. I no need to pay the same.
I will approach judicial channel regarding harassment and claim for compensation if I did not receive letter as soon as possible from your side mentioning that there is no outstanding dues.
Regards,
Prathamesh S.
[protected].
# TIKOC0054
I had given a request for discontinuation of service on 6th Sept, 2015. As I am moving to other state for professional reason. Complaint number is [protected]. They said that within 15 working days executive will visit my home and take belongings. Further was promise that, I will not be charge for same period.
I got call on October 07, 2015 from Tikona executive asking about reason for discontinuation of service. I said that the service has been discontinued on Sept 6, 2015 and Tikona executive took belonging on Oct 04, 2015.
Further, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours.
When I call Tikona billing department on Oct 30, 2015 he said that I will receive call within 24/48 hours. Further, he said the bill has been levied due to some pending procedure from their end. I no need to pay the same.
I have received on Jan 2, 2016 a mail saying that legal action would be taken if you don't pay.
Today, when I called Executive he said it will take 72 hours to check if belongings has been picked from their executive side. He also said you have to pay outstanding dues.
They told me to contact executive who pick belonging in our area. On contacting him he said that it will take 7-8 days to verify if the same has been done.
Is Tikona some kind of government organisation to take 7 days to verify if belonging has been taken or not.
On contacting once again the senior said you will receive mail within 2 hours stating that there is no need to pay outstanding dues from your side. And she has raised request for full and final settlement. Complaint number is[protected].
She also said, I will receive mail for full and final settlement also no legal action would be taken. She will also update regarding Tikona belongings.
Why two contradicting statement.
Till date, if there was outstanding dues then why executive said no need to pay in previous communication.
I will approach judicial channel regarding harassment and claim for compensation if I did not receive letter as soon as possible from your side mentioning that there is no outstanding dues. Also I need update regarding Tikona belonging.
Prathamesh S.
[protected]
[protected].
I had given a request for discontinuation of service on 6th Sept, 2015. As I am moving to other state for professional reason. Complaint number is [protected]. They said that within 15 working days executive will visit my home and take belongings. Further was promise that, I will not be charge for same period.
I got call on October 07, 2015 from Tikona executive asking about reason for discontinuation of service. I said that the service has been discontinued on Sept 6, 2015 and Tikona executive took belonging on Oct 04, 2015.
Further, she said that I will receive in writing stating that there is no outstanding from my side within 24 hours.
When I call Tikona billing department on Oct 30, 2015 he said that I will receive call within 24/48 hours. Further, he said the bill has been levied due to some pending procedure from their end. I no need to pay the same.
I have received on Jan 2, 2016 a mail saying that legal action would be taken if you don't pay.
Today, when I called Executive he said it will take 72 hours to check if belongings has been picked from their executive side. He also said you have to pay outstanding dues.
They told me to contact executive who pick belonging in our area. On contacting him he said that it will take 7-8 days to verify if the same has been done.
Is Tikona some kind of government organisation to take 7 days to verify if belonging has been taken or not.
On contacting once again the senior said you will receive mail within 2 hours stating that there is no need to pay outstanding dues from your side. And she has raised request for full and final settlement. Complaint number is[protected].
She also said, I will receive mail for full and final settlement also no legal action would be taken. She will also update regarding Tikona belongings.
Why two contradicting statement.
Till date, if there was outstanding dues then why executive said no need to pay in previous communication.
I will approach judicial channel regarding harassment and claim for compensation if I did not receive letter as soon as possible from your side mentioning that there is no outstanding dues. Also I need update regarding Tikona belonging.
Prathamesh S.
[protected]
[protected].
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+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKOC0054 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care