Tikona — RIDICULOUS CONNECTION.................VERY POOR FROM TIKONA | |||
its really furstrating calling tikona n sending mail...for network issues they do not resolve the problem..n msg comes in mobile ur technical issue resolved its really ridicilous...while the reminder of monthly payment comes daily 2..3 times .poor internet connection n timeout problem...due to which...there is irregular connection...problem arising every week n so... very poor service form tikona... not expected.. ...will request to do correction...as early as possible... id: [protected] Was this information helpful? | |||
|
Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
TILL YET MY ISSUE NOT RESOLVED ITS RIDICILOUS...DOING MSG N COMPALINS N SENDING EAMILS TO TIKONA...EVERY WEEK...WITHING GAP OF 2...3 DAYS HAPPENING...PLS MAKE PERMANENT SOLUTION FOR THIS...SEND GOOD SENIOR TECHNICAL OFFICER TO VISIT MY HOME N SOLVE THIS PROBLEM...EVERYTIME
I CALL TIKONA CUSTOMER CARE THEY SAY ..ROOT OF DEVICE NOT RECIEVING PROPER SIGNAL...SO THEY WILL RESOLVE REMOTELY...AFTER 2...3 DAYS PROBLEM AGAIN ARISES...ITS REALLY FRUSTATING...SEND SOME SENIOR TECHNICAL OFFICER N LET THEM RESOLVE...SO THAT IT DOES NOT ARISES FREQUENTLY...
id: [protected]
I CALL TIKONA CUSTOMER CARE THEY SAY ..ROOT OF DEVICE NOT RECIEVING PROPER SIGNAL...SO THEY WILL RESOLVE REMOTELY...AFTER 2...3 DAYS PROBLEM AGAIN ARISES...ITS REALLY FRUSTATING...SEND SOME SENIOR TECHNICAL OFFICER N LET THEM RESOLVE...SO THAT IT DOES NOT ARISES FREQUENTLY...
id: [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 13, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care