[Resolved] Tikona — Scam | |||||
I stopped using tikona by december 2016 as the service was not working properly for a while and also there was a lot of harrassment from their side.. On january a man came and demanded payment saying if i dont legal action will be taken against me.. So i paid and he took the router and i asked him to send a mail confirming the disconnection... Which i still have not recieved (its may 2017 now).. even though i paid my dues i continued to get harassed by the company in the next few months.. daily they would call me, message me to ask for money.. it is a very unprofessional company that did not bother to look into the records to.see that i no longer had the router.. Each time they called me i would ask for the disconnection but they would avoid the topic or just say yes it will happen and the same thing would continue the next day.. finally one day i threatened to take them to the consumer court and then the eventually stopped calling me although they continued to send me messages.. Now its may and i get a call saying that i need to pay 1500 or go.to legal court.. this is harrassment in the next level.. Please take action against them Was this information helpful? | |||||
Jul 11, 2017 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support May 31, 2017 Tikona Digital Networks Customer Care's response Dear Ms. Shabong, Greetings from Tikona. With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same. Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id. For any further issues/queries, please contact us on our Customercare number[protected]. Regards, Tikona Care. | |||||
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