[Resolved]  Tikona — Service and Billing Issue..

Address:Lucknow, Uttar Pradesh

Dear Sir/Ma'am, Due to overdue charges of May & June month ( 2000+ ) my Tikona Account - [protected] was suspended on 5th july 2015, I made a payment of 1000/- ( 2 times ) on 16th july and 23th july 2015. And on 23rd July, 2015 Mr. VINOD ( +91 [protected] ) state that now my billing circle is changed from 7th to 25th of every month and your all dues are cleared...now u only have to pay monthly rental of 1000/- + service taxes on 25th of august and so on...on 25th date of every month...And now I got all is just a lie...This is truly a worst company I have ever seen...and in half month of june there's a lot of technical issue regarding to speed and network breakage...I had made so many complaints and mails for it...and now the company is making fool to me...providing me wrong informations...there's no waiver of that 15-20 days of june month...etc etc...Please help me out...as soon as possible...otherwise I will send a regal paper notice to the company...THANK YOU...!!
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Aug 9, 2021
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
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Comments

Dear Sudeep,

Greetings from Tikona.

Please be assured that your concern listed Aug 16, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Verma,

Greetings from Tikona.

With regards to your concern, we are unable to trace your account, hence we request you to provide your correct User Id.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

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