Tikona — Speed issue

Address:Chennai, Tamil Nadu

From Past 2 months onwards i gave lot of complaints on speed issue.everytime i called to customer care service they told this issue will resolved next 24hrs.Till now my issues is not resolved.My Plan is 2MBPS but i got only 50kpbs speed. My id is [protected]. This is the worst broadband service.
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Tikona Digital Networks customer support has been notified about the posted complaint.
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Dear Subscriber,

Greetings from Tikona.

Please be assured that your concern listed Dec 11, 2014 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Why you are not give permanent solution on my first complaint.Daily i gave the call to your service, everyone told next 24hrs.
Daily customercare register the complaints only, they told next 24hrs issue will be resolved, daily they said 24hr ...till now my issue not resolved.
Dear Subscriber,

Greetings from Tikona.

We have noted your feedback and will share the same with our respective team.

With regards to your concern, we are working towards a resolution. We will revert to you shortly.

Also, we request you to refer the link below for ways to optimize the speed: http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks[protected]

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care
till my issue was not resloved.

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