[Resolved]  Tikona — Sub standard broadband services

Address:	New Delhi, Delhi, 110024
Website:	www.tikona.in

Hi,
I got tikona broadband in 2014 July since then it has never worked as it was promised to me by the service provider. My internet connection does not work at least once in a week ( Does not work for a week now a days), my connection drops very frequently, I have never been attended by customer care well as my query was not resolved. I have paid my bill for every month and I have never even got any rebate for the time when my internet does not work. I am being given sub standard quality of services instead of what I was promised. At times I have been told by the technical team of tikona customer care that It shows that your internet is working fine from our end so we can not send anyone to check the connection, I feel tikona digital networks did not act in good faith and still is not. Please Advice!
Tikona user ID-[protected]
Customer Name- Anshuman

Thanks in Advance!