[Resolved] Tikona — Threatening Call from Tikona to pay Bill: Discontinue Services [protected] | |||
Threatening for bill to pay | Service ID – [protected] My customer ID of tikona is [protected] I had called multiple times to tikona in march 16 for discontinuing my broadband services. I am using tikona since 2014. Last month I was called by Tikona and asked to pay some Rs.1500 which according to me is not payable by me. Again today I was threatened by some advocate of Tikona (Priyanka [protected]) to pay money or face serious consequences. I once again urge Tikona to avoid such unethical practices. If in case, inspite of my request you have not closed my services I urge to discontinue services with immediate effect. I have already mailed this officially to Tikona on 29th Sep and many times on telephone before. Was this information helpful? | |||
Dec 25, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Oct 23, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Barshikar, Greetings from Tikona. Your account disconnection request is in progress and your account will be terminated shortly. Post termination the devices will be recovered from your premises and full and final amount will be concluded. Regards Tikona Care Verified Support Nov 21, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Barshikar, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs.1, 763.68/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
 2 Comments | |||
Comments
No revert from customer care since 4 days - No one is concerned about complaints - Third class services - They dont care about customer...
Reply
First mail details to
[protected]@tikona.in
By govt rules, every tele organisation need to have this.
Then register complaint again them online with department of telecommunication
Http://pgportal.gov.in
User your mobile recorder to record calls and keep them handy as evidence.
Ask compensation for mental torture and harassment
Spread this to o
[protected]@tikona.in
By govt rules, every tele organisation need to have this.
Then register complaint again them online with department of telecommunication
Http://pgportal.gov.in
User your mobile recorder to record calls and keep them handy as evidence.
Ask compensation for mental torture and harassment
Spread this to o
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078