[Resolved] Tikona — Threatening for bill to pay | service id : [protected] | |||
I took broadband service from tikona in june 2016. I have pay the advance amount for three months but in first month company send a oustanding bill for the month, i complained about the bill and customer care told me that your compliant has been registered for your waiver. After few days i again complained about the bill resolution and they told me the same thing your complaint has been registered and you have subscibed for three months and you do not have to pay this bill and no penalty will be charged. After that i continously recieved call from the company that pay your outstanding bill. I was also told this incident about my bill to the local tikona office in indore and they contacted to the head office and they also said you do not have to pay this bill we will registered you complaint. And after that in august my connection has been disconnected and they send an outstanding bill with two months penalty. Then i get regularly call from them to pay the bill and i told them that incident and about disconnection of my id. Then from october i am getting calls from different numbers (I. E. [protected] and [protected]) told me that they are lawyers in delhi courts and would issue a summon regarding by bill payments and threatening me to pay the bill, by giving me threats like going jail or penalties etc. Was this information helpful? | |||
Jan 27, 2017 Complaint marked as Resolved It is Not Resolved They Again Threating Me For Bill Payments. Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 Tikona Digital Networks Customer Care's response Dear Mr. Lalwani, Greetings from Tikona. Your account disconnection request is in progress and your account will be terminated shortly. Post termination the devices will be recovered from your premises and full and final amount will be concluded. Regards Tikona Care. Verified Support Jan 11, 2017 Tikona Digital Networks Customer Care's response Dear Mr. Lalwani, Greetings from Tikona, We have checked and found your account is terminated as per your request. As full and final is concluded, we request you to make payment of Rs.1, 623.19/- at the earliest. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care | |||
Add a Comment | |||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment