Tikona — Threatening to pay even though I have paid all due amounts. | |||||
Hi, I have opted out of Tikona fr Coimbatore in April as I had to move to a different place due to my dad's transfer. I paid the last due amount in the tikona office in person and they haven't updated this in the billing history. Now they kept sending me mails even after I opted for disconnection. And I called the customer care several times to make sure I am out of the billing list. But they kept sending them anyway. When I called to know what this was all about, they said that was due to the automation billing system and I can ignore it. And now someone from Delhi called mW AMD said he's going to file a lawsuit against me if I don't pay it in the next hour. Seemed more like extortion to me. And he hung up on me after telling this. I want you to know that I have paid all the dues and the last payment wasn't accounted for in my tikona payment history. Was this information helpful? | |||||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Mr. Guhan,
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 2962/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
Greetings from Tikona.
With regards to your concern, we confirm that your Tikona service has been terminated.
Post full and final calculation, you are liable to pay outstanding amount of Rs. 2962/-.
To make online payment follow the link: http://tikona.in/for-home/customer-support/tikona-care/quick-bill-pay/
For any further issues/queries, please contact us on our toll free number[protected] or you can reach us at forum.tikona.in
Regards,
Tikona Care
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Greetings from Tikona.
Please be assured that your concern listed Oct 16, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care