Tikona — Tikona Asking for Bill of service which I never used

Address:

Kudasan, Gandhinagar

Hi,
user id- [protected]

I already requested to disconnect my Tikona broadband service at Gandhinagar, Gujarat

I haven't used their service since 31 July 2022 and have not opted for any auto-renewal, The plan was prepaid with 50MBPS which is already expired.

For that plan, I already Paid 5200 in advance. I haven't requested any renewal or auto-renewal. Also asked their representative to disconnect the service. But no reply.

If this service was postpaid why they charged me 5200 and then provided a service? and now asking for the bill amount else legal action has been initiated!

I am requesting the authorities to take the necessary actions.

Now they are calling through some lawyer to harass me to pay the bill which I had never used after.