[Resolved]  Tikona — tikona broadband internet speed very slow

Address:Jabalpur, Madhya Pradesh

My Tikona Plane ADULM2048 Download Speed: 2Mbps (Contention 1:20) FUP Limit: 50 GB Post FUP Download Speed: 2Mbps (Contention 1:50) Activate date today 14/2/2014 internet speed very slow. Download Speed: 285 kbps (35.6 KB/sec transfer rate) Upload Speed: 479 kbps (59.9 KB/sec transfer rate) Latency: 12 ms 2/14/2014 10:10:10 PM Have taken tikona net connectiona and always facing the slowness of the connection. Have taken connection for 2 mbps and most of the times the speed is very low that even google is not downloaded or else very moderate speed.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Alka,

Greetings from Tikona.

We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0996 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in

Regards,
Tikona Care
Dear Alka,

This is a gentle reminder to follow-up on your concern listed on Feb 14, 2014. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0996 in the subject line.

Regards,
Tikona Care
Dear Alka,

Gentle reminder # 2

We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line.

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information