Tikona — Tikona

Address:Ghaziabad

Dear Tikona,
Billing Account Number :[protected]
Service ID : [protected]

I had a prepaid plan from tikona provider and he charged 1, 945rs and activate a Post paid plan without inform me and according to me it's Prepaid plan . He say after 3 month there are many plans which are cheap. And after 3 month I does not recharge it but Tikona send me a Demand Notice. I already talk his customer support for deactivat me connection but they do nothing. I emailed them to suspend my services . But they didn't cancel the services and kept charging me. After repeated attempts of telling you to cancel my tikona services, you didn't do it and now I recieved a Demand Notice from you .I already paid my due amount still you keep sending me these emails. Currently you are charging me for Rs. 1355 and threatning me to pay or you will take legal action . I tried so many times to cancel my tikona services but you never cancelled it and kept billing me.
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Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
Nothing resolve there are same problem every day connection frequently going and coming just now also no connection for five minitues

your service is very poor no serviceman attend calls

we have very much problems to face due to no connection our bank work remains pending due to in the middle net goes

please look into this matter very urgently and clear all our problems

mob no [protected] (samsun inc - shop no.11, mohammadi bldg opp istambool hotel nagpada)

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    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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