[Resolved]  Tikona — Tikona disconnection not done even after 2 months

Address:

Gurgaon, Haryana

From: Shridhar Sharma Sent: Saturday, July 18, 2015 16:05 To: J Nair; Customercare Subject: Re: Application for disconnection user id [protected] REMINDER On Fri, Jul 10, 2015 at 4:23 PM, Shridhar Sharma wrote: Dear Mr. Jaykrishnan Nair This request has been pending for months. Could you please get my connection disconnected. You are still sending me the bills. And some people receive threatening calls from tikona if you dont pay them. I know you guys are good at this. But this is my humble request, please get this disconnection initiated and dont send me any further bills. I have already made 100s of calls to your customer care, emailed at tikona care but to no avail. An example of my humble request is below which was made on 23 May 2015. I summarize my request in our National Language, in case english is hard to comprehend. I await your kind acknowledgement on the same. आदरणीय जय कृष्णा नायर जी कृपया करके मेरा तिकोना इंटरनेट कनेक्शन हटा दीजिये जिसका यूजर आईईडी ११११७५१८९७ है कृपया करके मुझे इसके पश्चात कोई बिल ना भेजा जाये। कृपया मुझे कॉल भी न करें के मैं क्यों डिसकनेक्शन ले रहा हु Best Regards Shridhar Sharma [protected] Forwarded message[protected] From: Shridhar Sharma Date: Sat, May 23, 2015 at 7:35 PM Subject: Application for disconnection To: [protected]@tikona.in, Nitesh Soni, bhati.[protected]@yahoo.in, Anunay Goyal Hi Guys After a terrible Internet service experience of almost 6 months. Added with thousands of calls at tikona mails, topped up with no responses from emails aswell. I wish to say goodbye to tikona connection. Please don't call me why what happened. I think I have had enough of your services, thank you so much for sending all bills on time even when Internet never worked for months. I feel pitty for your system even, which reports data usage even when modems are not turned on for days. Also the speeds you mention are a perfect example of how casual a company can be. Your so called "4 Mbps ", you know you speeds indeed match the "gprs " speeds or the dial up connections that started in 1999. You are so damm dilapidated with your service, your speeds and even your responses. It was an extreme privilege to see such archaic ISP providers. Me and my flatmates have always felt so sick using your services. And indeed me listening to your customer service "waiting songs". I'm sure you may not like this on quora Facebook and other media. So please let me know, how much money you need to disconnect this connecrion with immediate effect. I'm still sure I won't get a reply on this, because you would like to keep on building the bill to suck some more hard earned money from our pockets. Warm Regards Shridhar PS: Get well soon tikona Shridhar Sharma Jul 24 (5 days ago) to J I NEED NO RESOLUTION, WHY DO YOU GUYS KEEP ON CALLING ME AGAIN AGAIN. I NEED A DISCONNECTION. WHAT DO U WANT ME TO DO WRITE IT ON STAMP PAPER. DISCONNECT THIS CONNECTION I AM NOT GOING TO PAY YOU THE BILL DISCONNECTION DISCONNECTION DISCONNECTION DISCONNECTION DISCONNECTION DO U GET IT I DONT NEED YOUR BROADBAND. Shridhar Sharma Jul 25 (4 days ago) to J Again I'm saying I will not pay the bill. I have already mailed several times that I need a disconnection. Shridhar Sharma 8:56 AM (5 hours ago) to J Nair Despite my numerous mails. You guys seem to be stoic. My next mail would be involving more people and some social media posts showing all these mails. Plus i have 2 friends using tikona, i'll make sure they also file a disconnection request, now that you guys are literally trying a loot. I hope you remove this connection or I'll be lodging an FIR very soon.