Tikona — Tikona Fraud Company – Do Not Take Tikona Connection.

Address:Ahmedabad, Gujarat

Name: Jimish Shah User ID - [protected] Complaint number: 1-[protected] 1-[protected] 1-[protected] I am recharge my connection dated 12th February 2015, And 28th February 2015 tikona company declared my location as a non physical location. Tikona inactive my account due to non physical location. After 5 days company reinstall new device at new location and customer care telling me we are not provide any engineer for any technical Issue facing in future. So I am not ready for continued with the company. Second day I am submitted all device CPE to tikona company’s executive and send scan copy to the company. After that company reactive my account for using service. I am already send email to customer care and Appellate Authority Mr. Jaykrishnan Nair. Dated 17th March 2015. At 20th March 2015 I got call from Mr J Nair Desk regarding the Issues. And he was committed for email refund amount email within 72 hours. But till date I am not receive any call or email from tikona company. I am call every day to customer care regarding refund issue but every day I got same answer Please give us 24 hours we will solve your Issue and send refund amount email. I am lodge lots of complaints but till date no receive refund amount email and no receive any call. I am not recommending tikona connection to anyone.
Was this information helpful?
No (0)
Yes (0)
Tikona Digital Networks customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Jimish,

Greetings from Tikona.

Please be assured that your concern listed Mar 30, 2015 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
Dear Mr. Shah,

Greetings from Tikona.

With regards to your concern, we confirm that your Tikona service has been terminated.

Post termination the devices will be recovered from your premises and the Full & Final calculation amount will be calculated.

For any further issues/queries, you can contact us on our toll free number[protected] or you can reach us at forum.tikona.in

Regards,
Tikona Care

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5782
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information