Tikona — Tikona has no disconnection my policy - user id : [protected]

Address:

Vadodara, Gujarat, 390011

This is with respect to the ca request I have for my TIKONA CONNECTION. I have been facing with issues since 26/12/2015 and for that I had given the cancellation request on 03/01/2016 via complaint number mentioned below. It has been more than 15 days since the request given but no action has been taken for the same. I have called the customer care multiple times and they have just given me one revert that we will call you back but the call back has not come till today. I have been calling the customer care continuously since last five days to discuss about the cancellation but the customer care representative disconnects the phone for the same.


Today I spoke to Mr Dilip Sawant from your customer care ( 406833 was the employee code given by him ) and I asked him to transfer the call to supervisor but the call was again disconnected. 8 time call disconnected in last 3 days.


How many times do I have to call to give the cancellation request ?

Why despite so many days and attempts made that I have received the call for cancellation from your team ?

Why do you want to harass the customer ?


I want reply over mail on urgent basis regarding the cancellation status. Following are the complaints no I have registered for the same.

1) 1-[protected]

2) 1-[protected]

3) 1-[protected]


I request you to kindly take appropriate action or else I will have approach the competent authorities for the issue.

User Id : [protected]
Name : Shinde Ravi Sureshbhai