Tikona — Tikona Pathetic service- want to discontinue | |||
Hi All My tikona user id is [protected] and I am using this service since a year now. I am facing Internet issues since the day 1 of connection however since last 10 days Internet is not working at all. I am calling their customer care daily and they are telling me that there is some problem with no rooftop device and connectivity pillar. Which will be resolved in 24 hrs but till today nothing ha happened. I wrote emails to their top management even but it seems they are the most irresponsible pls as I hvn't received any response on my email as well. After all frustration I have requested to discontinue my services but same is not happened yet. Can.any one pls advise how I can take legal action against such pathetic company Was this information helpful? | |||
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Tikona Digital Networks customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
HI All
Further to above, As I Haven't received any solution from Tikona and even after my repeated request of disconnection no one has done anything, Now after so many months a Guys called me today on 14th apr 2016 claiming to be lawyer I got call from [protected] and he started by saying ” Mr…. you know what we got complaint on you and we are going to file case on in Delhi court. When I raised my voice by asking regarding what and other things he started explaining about your broadband bill outstanding amount is due for an amount of INR 2000 something because of that we are filing case on you, he stated that he is ADVOCATE from Delhi or Mumbai court I don’t remember and there is pending amount (INR 3085) which you need to pay in half an hour or else your case will be registered and since you are from Gurgaon, Gurgaon police will come to your for enquiry and other things post that you need to travel all the way from Gurgaon to Mumbai to fight against case and you need to pay INR 35, 000 as penalty including he travel expense. He suggested me since your payable amount is LOW I suggest you clear the same along with LEGAL CHARGES of INR 2000. And if I don’t make the payment then we I would be forced to come to Mumbai for legal proceeding and charges.
I am really frustrated with this company now and want to take legal action, pls suggest what can be done legally against them
Further to above, As I Haven't received any solution from Tikona and even after my repeated request of disconnection no one has done anything, Now after so many months a Guys called me today on 14th apr 2016 claiming to be lawyer I got call from [protected] and he started by saying ” Mr…. you know what we got complaint on you and we are going to file case on in Delhi court. When I raised my voice by asking regarding what and other things he started explaining about your broadband bill outstanding amount is due for an amount of INR 2000 something because of that we are filing case on you, he stated that he is ADVOCATE from Delhi or Mumbai court I don’t remember and there is pending amount (INR 3085) which you need to pay in half an hour or else your case will be registered and since you are from Gurgaon, Gurgaon police will come to your for enquiry and other things post that you need to travel all the way from Gurgaon to Mumbai to fight against case and you need to pay INR 35, 000 as penalty including he travel expense. He suggested me since your payable amount is LOW I suggest you clear the same along with LEGAL CHARGES of INR 2000. And if I don’t make the payment then we I would be forced to come to Mumbai for legal proceeding and charges.
I am really frustrated with this company now and want to take legal action, pls suggest what can be done legally against them
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Greetings from Tikona.
Please be assured that your concern listed Jun 27, 2015 has been noted and our team is working on addressing the same.
Regards,
Tikona Care