[Resolved] Tikona — Tikona trying to swindle my money | |||||
I have opted for the termination of the connection before 2 years and the connection got disconnected and I got a mail about the termination of my connection.I paid the ammount which was due at that and only after that I've terminated the connection.I was getting mails even after an year saying that I haven't paid the bill.I gave a call to the customer care and said that I paid the ammount.They refused and said they would file a case againt me, and I said Go ahead and sue me I would face you legally.I have all the proofs and the termination confirmation mail with me.Today I got a sms stating that there is some ammount due.its been 2 years...and tikona is still sending me sms.I was wondering how many times i need to pay the bill.When I called them back, The customer support executive said that tikona will file a case against me in mumbai high court.Isn't this threatening??I'm mentally harrased by tikona.Is tikona a digital networks company or money swindling company?? Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have noted your post. In order to assist you further, we would require your registered contact number or Tikona User ID details. We have assigned a reference number # TIKAUG31273 to your case. Request you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in Regards, Tikona Care Verified Support Sep 02, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. This is a gentle reminder to follow-up on your concern listed on Aug 31, 2016. Request you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number T TIKAUG31273 in the subject line. Regards, Tikona Care Verified Support Sep 13, 2016 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona. We have not received your information for us to take it forward. We now request you to share your detail on our official Tikona Forum - forum.tikona.in by mentioning the reference number in the subject line. Regards, Tikona Care | |||||
Add a Comment | |||||
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Post your Comment