[Resolved]  Tikona — Tikona Wireless Broadband

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, I have been taken Tikona Wireles BroadBand internet connection 3 months ago after paying 3 months advance rent. My Tikona account number is- [protected]. After getting the connection it worked for few days and after that I didn't get proper internet connection. I have called their customer care help and informed via email [protected]@tikona.in regarding non working of the internet connection. They haven't given proper resolution for that. Finally I decided to cancel and close my account and I raised a complaint for that too. But so far they didn't initiate my cancellation request. Last week we got heavy thunder and rain in our Chennai Area, and the WIFI device got electorducted and it got burnt along with connecting wire from top floor to our house and also it burnt my router also. I have immediately called them and to take away the connection because I am afraid to use it further to avoid further damage at our house. They didn't follow any ISI standard, i guess. Can you please ask them to refund my deposit amount + my router cost and close their connection at the earliest. Please call on my mob#[protected] for any further clarifications. Thanks Vaithilingam [protected]@gmail.com Mob#[protected]